I was sitting at an airport café last week while waiting for my flight to board. I noticed that my drink had a QR code on its packaging. Then I thought, “Wow, they’re still doing that?” I hurriedly got my phone to scan it. Turns out I didn’t have a QR code reader on my phone. So, I had to go to the app store, download the app, launch it, and finally scan the code. It led me to a website that showed all the nutrition facts about my drink. This got me thinking, “Why did I have to go through all those steps to see that information?”
We see QR codes everywhere -- products, posters, business cards, etc. -- but have you ever stopped to wonder why people aren’t actually using them?
I recently finished reading The Phoenix Project by Gene Kim. It's a fantastic book discussing the challenges and foresight needed to survive in today's corporate IT world. The story is told from the perspective of Bill, a fictional character working as IT manager at Parts Unlimited. This book discusses a lot of the issues faced by Corporate IT and then demonstrates ideas on how to solve them. One of the key items I want to highlight from this book is the discussion about the four kinds of work.
Last July 21st, DigitalOcean started having a few issues with their New York based datacenter. They kept customers updated using their status page. They sent out an email to all their customer today explaining the issue in detail.
This is one of the best examples I've seen for handling post-mortem communication and the breakdown of their execution should be what the industry uses as a standard.
Software deployment requires a lot of moving parts, from source code repositories to automated testing to monitoring and much more. It is no longer the case that write build code and copy it into production. In this post I discuss five ways to improve your software release cycles.
$3 Billion is the confirmed price tag that Apple paid to Beats Electronics and Beats Music. It seems to be a purchase of contradictions. The iPhone design seems to clash with the flashy appeal of the Beats headphones, and the music streaming service of Beats is a fraction of the size of Spotify. But digging a little deeper, and the buyout starts to make sense.